Eastbourne Cycles: Your Local Bike Experts

We specialize in servicing Bosch, Shimano, Yamaha, Fazua, and GoCycle e-bike systems. Our expertise ensures your e-bike stays in top condition. I was selling, and servicing, Bosch powered e-bikes from Raleigh as early as 2017. B(http://2017.Bosch)osch electric systems are typically found on bikes from Trek, Cannondale, Scott, Cube, Focus, Orbea, Raleigh, Haibike, Santa Cruz & Pivot. We can provide professional servicing and diagnostics to all these brands. I began servicing Yamaha e-bike systems in 2020, when Cycle Tech started as a Haibike dealer. Yamaha electric systems feature mainly on Haibike, with a few Lapierre models. We can provide professional servicing, diagnostics and spares for all Yamaha systems on these bike brands. I started servicing Shimano Steps motor systems as a Merida dealer in 2018. Merida bikes exclusively used Shimano motors in those early years of e-bike development. These days Shimano Steps systems feature on bikes from Commencal, Canyon, Trek, Yeti, Norco, Scott & Canta Cruz. We can provide professional servicing, diagnostics & spares for the Shimano Steps system on all these bikes. If your bike isn't mentioned, or you're not sure of the brand on your bike, just give us a call on 01323 660150, and we'll try to help.

Yes, but the cost for labour is the responsibility of the retailer. I'm able to support warranty claims for Bosch, Shimano, Yamaha and Go Cycle electric systems. Usually the manufacturer will provide the parts free of charge, but my time will need to be paid for by you. In order to successfully make a warranty claim you will need to provide an adequate proof of purchase. Not all manufacturers will entertain claims if you did not buy the bike from new yourself.

Yes, if it is from one of my supported brands I can test it. At the time of writing only the Bosch system provides a detailed report, but the others will highlight significant issues. I see an uptick in e-bike battery enquiries after periods of cold weather. If the battery is stored in a shed, or garage, and subjected to low temperatures it will deliver significantly less range. This will return to normal as the weather improves. Conversely, a battery that is left somewhere very hot, like the back of a car, or in a conservatory, during hot sunny weather, can shut itself down (thermal lock). This is to prevent the risk of fire, but will take some time to reset, which could spoil your riding plans.